# Call Data Incorporation

**URL:** <https://pug.phocassoftware.com/t/call-data-incorporation/1772>\
**Category:** Ask the Community\
**Created:** [December 15, 2020, 4:38pm UTC](https://pug.phocassoftware.com/t/call-data-incorporation/1772 "2020-12-15T16:38:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![mnelson](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@mnelson](https://pug.phocassoftware.com/u/mnelson)\
**Post date:** [December 15, 2020, 4:38pm UTC](https://pug.phocassoftware.com/t/call-data-incorporation/1772/1 "2020-12-15T16:38:12Z")

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Has anyone incorporated call data from a service (i.e Zoom) into Phocas? If so, how are you using it, and what was the process to incorporate it?

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**Author:** ![doug.bold](https://avatars.discourse-cdn.com/v4/letter/d/4491bb/32.png) [@doug.bold](https://pug.phocassoftware.com/u/doug.bold)\
**Post date:** [October 27, 2021, 1:51pm UTC](https://pug.phocassoftware.com/t/call-data-incorporation/1772/2 "2021-10-27T13:51:20Z")

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when you say call data - you mean even from the likes of BT cloud? where all incoming and outgoing calls from a business might be stored?

If so I got access to the BT reporting tool and downloaded a monthly csv which I then uploaded into SQL Server and was able to link the dialled number to a customer account in the main CRM - that what you mean?