# \#system-issue

**URL:** https://pug.phocassoftware.com/tag/system-issue/49.md

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## [Need transform an existing property into a dimension](https://pug.phocassoftware.com/t/need-transform-an-existing-property-into-a-dimension/2403)

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**Author:** [@emiller](https://pug.phocassoftware.com/u/emiller)\
**Replies:** 2\
**Last updated:** [February 24, 2023, 3:11pm UTC](https://pug.phocassoftware.com/t/need-transform-an-existing-property-into-a-dimension/2403 "2023-02-24T15:11:06Z")

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Hi there, I am looking for some help/advice. I currently have an Item Dimension with something called a ‘Product Segment’. This is currently a property of the Item Dimension. My users want this to become a Dimension so …

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## [Dashboard Periods with Custom Mode](https://pug.phocassoftware.com/t/dashboard-periods-with-custom-mode/2228)

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**Author:** [@dvic](https://pug.phocassoftware.com/u/dvic)\
**Replies:** 1\
**Last updated:** [July 25, 2022, 8:43am UTC](https://pug.phocassoftware.com/t/dashboard-periods-with-custom-mode/2228 "2022-07-25T08:43:03Z")

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It would be an excellent basic feature/enhancement if Dashboard Periods would update Custom Mode: Custom Calculations when the calculations period is set to ‘Default’.

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## [Translations: Danish texts that are wrong or not translated](https://pug.phocassoftware.com/t/translations-danish-texts-that-are-wrong-or-not-translated/2183)

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**Author:** [@hakio](https://pug.phocassoftware.com/u/hakio)\
**Replies:** 0\
**Last updated:** [June 2, 2022, 8:39am UTC](https://pug.phocassoftware.com/t/translations-danish-texts-that-are-wrong-or-not-translated/2183 "2022-06-02T08:39:16Z")

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After bumping into the same questions about a handful of Danish texts/translations, here is a list of texts that should be changed - the Support team informed me to create this as a Suggestion on the PUG. Grid → Summary…

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## [Alerts & Subscriptions](https://pug.phocassoftware.com/t/alerts-subscriptions/1877)

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**Author:** [@dvic](https://pug.phocassoftware.com/u/dvic)\
**Replies:** 1\
**Last updated:** [April 11, 2022, 5:30pm UTC](https://pug.phocassoftware.com/t/alerts-subscriptions/1877 "2022-04-11T17:30:42Z")

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If I have an Alert with 150 subscriptions, and I need to add an additional column to the report, how do I save a change to an Alert, without using ‘Save Favorite’ and recreating the Alert and all subscriptions one by one…

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## [Remove the date restriction of 2001-01-01 on Databases](https://pug.phocassoftware.com/t/remove-the-date-restriction-of-2001-01-01-on-databases/1955)

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**Author:** [@JonKemp](https://pug.phocassoftware.com/u/JonKemp)\
**Replies:** 2\
**Last updated:** [December 30, 2021, 4:35pm UTC](https://pug.phocassoftware.com/t/remove-the-date-restriction-of-2001-01-01-on-databases/1955 "2021-12-30T16:35:14Z")

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Hi, As the title states, we are wanting to generate a historical sales database which wants to show data from the 1990’s onwards. Currently Phocas has a cap on database data from 2001-01-01 onwards. The business requi…

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## [\*\*\*Important Message\*\*\* Banner and/or Admin Manage User Sessions](https://pug.phocassoftware.com/t/important-message-banner-and-or-admin-manage-user-sessions/2040)

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**Author:** [@dvic](https://pug.phocassoftware.com/u/dvic)\
**Replies:** 0\
**Last updated:** [November 5, 2021, 10:03pm UTC](https://pug.phocassoftware.com/t/important-message-banner-and-or-admin-manage-user-sessions/2040 "2021-11-05T22:03:52Z")

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It would be a nice Admin feature to display a banner message for all users for internal updates. My current solution is using the Splash Screen on login to display a dashboard with a text message. The problem I experien…

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## [Creating Sync Views across Multiple Sync Sources in EDA - Administrator](https://pug.phocassoftware.com/t/creating-sync-views-across-multiple-sync-sources-in-eda-administrator/1814)

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**Author:** [@dvic](https://pug.phocassoftware.com/u/dvic)\
**Replies:** 2\
**Last updated:** [August 25, 2021, 5:16pm UTC](https://pug.phocassoftware.com/t/creating-sync-views-across-multiple-sync-sources-in-eda-administrator/1814 "2021-08-25T17:16:42Z")

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I am attempting to create a custom View (or table) from the EDA - Sync Sources page, and running into challenges when joining tables from different sync’d sources. I am finding that if the joining table has a single rel…

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## [Mode - Period & Period: Which Period Dropdown?](https://pug.phocassoftware.com/t/mode-period-period-which-period-dropdown/1904)

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**Author:** [@dvic](https://pug.phocassoftware.com/u/dvic)\
**Replies:** 0\
**Last updated:** [June 18, 2021, 4:17pm UTC](https://pug.phocassoftware.com/t/mode-period-period-which-period-dropdown/1904 "2021-06-18T16:17:18Z")

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It would be fantastic if the Period dropdown in a Database reflected simply the word “Date”. In conversations with users, I frequently notice confusion on the terminology when trying to distinguish a reference to the M…

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## [Dashboard VERY slow to load](https://pug.phocassoftware.com/t/dashboard-very-slow-to-load/1742)

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**Author:** [@ShirleyFVG](https://pug.phocassoftware.com/u/ShirleyFVG)\
**Replies:** 3\
**Last updated:** [November 30, 2020, 1:46am UTC](https://pug.phocassoftware.com/t/dashboard-very-slow-to-load/1742 "2020-11-30T01:46:43Z")

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Wondering if the amount of lines on a dashboard will contribute to the slowness of loading? Every day I open Phocas and go to my dashboard and have to wait sometimes upwards of an hour before it actually works! Is ther…

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## [10,000 Line restriction on DB's](https://pug.phocassoftware.com/t/10-000-line-restriction-on-dbs/1716)

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**Author:** [@KellyS](https://pug.phocassoftware.com/u/KellyS)\
**Replies:** 4\
**Last updated:** [September 24, 2020, 8:59pm UTC](https://pug.phocassoftware.com/t/10-000-line-restriction-on-dbs/1716 "2020-09-24T20:59:57Z")

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I need to remove the 10,000 line restriction from a specific database for all users or maybe just a specific user. A thread from May 2018 answered by lee.konrath mentioned selecting a user and going to Settings tab, but…

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## [Table Widget rendering in PDF](https://pug.phocassoftware.com/t/table-widget-rendering-in-pdf/1637)

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**Author:** [@Mike](https://pug.phocassoftware.com/u/Mike)\
**Replies:** 0\
**Last updated:** [July 7, 2020, 5:27pm UTC](https://pug.phocassoftware.com/t/table-widget-rendering-in-pdf/1637 "2020-07-07T17:27:54Z")

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There seems to be a bug in Phocas when printing table widgets to PDF from a dashboard. The values in the table render one size, and the dimension renders another causing alignment issues. The problem becomes more prono…

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## [Print to PDF from Dashboards Broken](https://pug.phocassoftware.com/t/print-to-pdf-from-dashboards-broken/1633)

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**Author:** [@janthony](https://pug.phocassoftware.com/u/janthony)\
**Replies:** 2\
**Last updated:** [July 2, 2020, 12:23am UTC](https://pug.phocassoftware.com/t/print-to-pdf-from-dashboards-broken/1633 "2020-07-02T00:23:01Z")

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Phocas have confirmed the Print to PDF from Dashboards is broken after the last update. Tables are appearing as blanks. This has upset our finance department who send out a weekly report. Workaround is the old copy and…

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## [KPI Chart Broken](https://pug.phocassoftware.com/t/kpi-chart-broken/1529)

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**Author:** [@Jordon](https://pug.phocassoftware.com/u/Jordon)\
**Replies:** 4\
**Last updated:** [March 25, 2020, 11:58pm UTC](https://pug.phocassoftware.com/t/kpi-chart-broken/1529 "2020-03-25T23:58:28Z")

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Our KPI Charts have been broken for a few months now. Is there any news on when they will display correctly again? It happens for all users on all platforms.

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## [Visual Bug with Search Mode](https://pug.phocassoftware.com/t/visual-bug-with-search-mode/1461)

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**Author:** [@Ryan.Kistler](https://pug.phocassoftware.com/u/Ryan.Kistler)\
**Replies:** 2\
**Last updated:** [February 11, 2020, 10:08pm UTC](https://pug.phocassoftware.com/t/visual-bug-with-search-mode/1461 "2020-02-11T22:08:44Z")

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Trying to Show Inventory levels in Phocas but running into a bug with Search Mode. The bug exists on all databases. To reproduce, simply go into search mode on any dimension and then include another property. The column …

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## [Column Widths - Columns are very wide](https://pug.phocassoftware.com/t/column-widths-columns-are-very-wide/1248)

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**Author:** [@Justin](https://pug.phocassoftware.com/u/Justin)\
**Replies:** 19\
**Last updated:** [January 9, 2020, 10:22am UTC](https://pug.phocassoftware.com/t/column-widths-columns-are-very-wide/1248 "2020-01-09T10:22:43Z")

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Has anything changed in the latest release which would cause column widths to expand? When working in one of my dashboards, I noticed I now have to scroll to see all of my data in one of my widgets. Prior to the latest…

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## [Bug with Day based period or Custom Day](https://pug.phocassoftware.com/t/bug-with-day-based-period-or-custom-day/1345)

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**Author:** [@Ryan.Kistler](https://pug.phocassoftware.com/u/Ryan.Kistler)\
**Replies:** 7\
**Last updated:** [November 19, 2019, 6:46pm UTC](https://pug.phocassoftware.com/t/bug-with-day-based-period-or-custom-day/1345 "2019-11-19T18:46:36Z")

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When using a custom day based period in custom mode, the values calculated will be incorrect for the day UNLESS you happen to include a month based period as well somewhere else. This is hard to explain, but the pictures…

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## [Weird Issue Changing Period in Custom Mode](https://pug.phocassoftware.com/t/weird-issue-changing-period-in-custom-mode/1330)

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**Author:** [@aaron.roma](https://pug.phocassoftware.com/u/aaron.roma)\
**Replies:** 4\
**Last updated:** [November 6, 2019, 2:44pm UTC](https://pug.phocassoftware.com/t/weird-issue-changing-period-in-custom-mode/1330 "2019-11-06T14:44:51Z")

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Had a user contact me today with an odd issue with changing dates in Custom mode. I have taken a look at it, but can’t for the life of me figure it out, short of it being some sort of bug. So this user has a query on a …

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## [Zero highlighting disappears](https://pug.phocassoftware.com/t/zero-highlighting-disappears/1324)

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**Author:** [@Robert\_Reid](https://pug.phocassoftware.com/u/Robert_Reid)\
**Replies:** 0\
**Last updated:** [October 23, 2019, 8:27am UTC](https://pug.phocassoftware.com/t/zero-highlighting-disappears/1324 "2019-10-23T08:27:27Z")

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Hi Guys, Have a strange thing happening with a new stream property. when looking at the products, Nett Zeroes are highlighted in green as normal. When I introduce my new field ‘Sales Rank’ the highlighting disappears. …

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## [Sync Preview Issue](https://pug.phocassoftware.com/t/sync-preview-issue/1298)

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**Author:** [@aaron.roma](https://pug.phocassoftware.com/u/aaron.roma)\
**Replies:** 0\
**Last updated:** [October 1, 2019, 6:31pm UTC](https://pug.phocassoftware.com/t/sync-preview-issue/1298 "2019-10-01T18:31:22Z")

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I’ve got an issue that has popped up in the Sync program. I’m running version 8.0.5.4 I’ve got several Sync projects. I’m having an issue with one of them, using the Preview option. If I call up one of the data it…

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## [Exporting is no longer possible](https://pug.phocassoftware.com/t/exporting-is-no-longer-possible/1264)

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**Author:** [@Muecke](https://pug.phocassoftware.com/u/Muecke)\
**Replies:** 11\
**Last updated:** [September 24, 2019, 1:01pm UTC](https://pug.phocassoftware.com/t/exporting-is-no-longer-possible/1264 "2019-09-24T13:01:45Z")

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How do you do? so far I could export all my reports always in Excel, CSV, PDF etc. all this is no longer possible with me. Is a plug-in necessary for this? I use Firefox version: 69.0 (64-Bit) MS Office 365 Business …

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## [Widget Changing Size](https://pug.phocassoftware.com/t/widget-changing-size/1258)

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**Author:** [@StuartH](https://pug.phocassoftware.com/u/StuartH)\
**Replies:** 3\
**Last updated:** [September 17, 2019, 10:50am UTC](https://pug.phocassoftware.com/t/widget-changing-size/1258 "2019-09-17T10:50:51Z")

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I’ve noticed that when working with dashboards if switch the view between looking on a desktop with a high resolution, to a lower resolution or even a phone, my widgets are changing size and not reverting to what I origi…

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## [Subscriptions Not Working](https://pug.phocassoftware.com/t/subscriptions-not-working/901)

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**Author:** [@StuartH](https://pug.phocassoftware.com/u/StuartH)\
**Replies:** 12\
**Last updated:** [August 14, 2019, 8:02am UTC](https://pug.phocassoftware.com/t/subscriptions-not-working/901 "2019-08-14T08:02:29Z")

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Anyone having issues with subscriptions today? Mine have all failed to arrive despite working perfectly since setting them up.

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## [Dashboard freezing and not scrolling?](https://pug.phocassoftware.com/t/dashboard-freezing-and-not-scrolling/1168)

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**Author:** [@ShirleyFVG](https://pug.phocassoftware.com/u/ShirleyFVG)\
**Replies:** 1\
**Last updated:** [July 30, 2019, 7:28pm UTC](https://pug.phocassoftware.com/t/dashboard-freezing-and-not-scrolling/1168 "2019-07-30T19:28:29Z")

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Hi, anyone having issues with the dashboard not scrolling smoothly? we have a number of lines in our dashboard and most days we have issues with not being able to move past a line for a while - up to 30 seconds sometime…

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## [Focus button has stopped working](https://pug.phocassoftware.com/t/focus-button-has-stopped-working/1160)

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**Author:** [@Justin](https://pug.phocassoftware.com/u/Justin)\
**Replies:** 5\
**Last updated:** [July 25, 2019, 3:54pm UTC](https://pug.phocassoftware.com/t/focus-button-has-stopped-working/1160 "2019-07-25T15:54:58Z")

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I have a handful of dashboards where there the Focus button has stopped working. If I click on “Focus” nothing happens, it is like the button is not doing anything or triggering anything. It has stopped working just ou…
