GAP analysis by multiple categories

howto

#1

I want to be able to run a report that provides me a list of customers who buy a list of products that are related and see how that compares to another list of products that are typically sold together. For instance, customers who buy table lamps often buy replacement light bulbs. My example is broader than that, but that is the gist.

Does anyone have a way they do that within Phocas rather than having to export to Excel to do all the dicing and slicing?

Thanks much,

David


#2

Hey David (@gr8tmarketer) you may find this video helpful - [https://www.phocassoftware.com/academy/videos/f72l6kti9x?hsLang=en]
You can use Matrix mode in Phocas to achieve that type of analysis.


#3

Tom

Had a webex with Val and 2 others in support and they couldn’t get Matrix mode to accomplish it. Any chance we might webex to review?